Return Policy

Return and Refund Policy:

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund policy.

Returns

You may request the item within 2 business days of the delivery date for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase, such as the order number or receipt, is required.

Return Process

To initiate a return, please contact our customer support team. They will guide you through the process and provide you with the necessary return instructions. Once we receive the returned item and verify its condition, we will process the refund or exchange within 5-7 business days.

Exceptions / Non-Returnable Items

• Perishable Goods and Custom Products:

We cannot accept returns for perishable goods such as food, flowers, or plants, as well as custom products that are made to order or personalized items. These items are exempt from our refund policy due to their nature and the inability to resell them.

• Personal Care Goods and Hazardous Materials:

For safety and hygiene reasons, we do not accept returns on personal care goods such as beauty products, as well as hazardous materials, flammable liquids, or gases. These items cannot be returned due to their sensitive nature and potential risks associated with their handling and transportation.

• Sale Items and Gift Cards:

Unfortunately, we cannot accept returns on sale items or gift cards. Sale items are sold in "as-is" condition, and all sales are final. Gift cards are non-refundable and cannot be exchanged for cash.

• Color Variation:

Please note that colors may appear slightly different on various devices or screens. While we strive to provide accurate product images, we cannot accept returns based solely on minor variations in color. The actual product will always look better than the images displayed on a computer or mobile screen.

Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item. If the return is approved, we will provide you with a prepaid shipping label or reimburse your reasonable shipping costs.

Contact Us

If you have any questions or concerns about a specific item's eligibility for return, please don't hesitate to get in touch with our customer support team. We're here to assist you and address any concerns you may have regarding our return and refund policy.